This policy covers the personal data KK BIKE AND ACCESSORIES SDN. BHD. 202601015345 (1677443-D) handles about anyone who visits this website or buys from it, and it applies from your first page view onward.
1. Information We Collect
Four categories are collected, and each is listed here rather than buried:
Personal information — your name, email address, phone number, shipping address and billing address.
Payment information — card details or other payment method data, processed securely through third-party payment gateways.
Order information — products purchased, order history and customer preferences.
Website usage data — IP address, browser type, device information, pages visited and cookies.
2. How That Data Is Used
Collected data feeds five workflows. We use it to process and fulfil your orders, to contact you about a purchase, a support enquiry or a promotional update, to improve the website, our services and the customer experience overall, to prevent fraud and keep the site and its users secure, and to comply with the legal and regulatory obligations that apply to us.
3. Disclosure
We do not sell or rent your personal information — that is a hard line. Data does move to trusted third parties who help us operate the website, hosting, payment processors and shipping partners among them, and to legal authorities such as law enforcement or regulators where the law requires it. Every partner in that chain is contractually obligated to protect your data to our standards.
4. Data Security
Security here is industry-standard and layered: SSL encryption, secure servers and regular monitoring. We use every commercially acceptable means available to us, and we will still tell you plainly that no method of transmission over the internet is 100% secure.
5. Cookies
Cookies and similar technologies run on this site to enhance your experience, track site performance and deliver personalised content. You control them from your browser settings and can disable them there, though some site functionality may stop working properly if you do.
6. Your Rights
Three rights sit with you at all times:
Access & correction — ask for a copy of the personal information we hold, or have it corrected.
Deletion — ask that your data be erased, subject to legal or administrative requirements.
Opt-out — unsubscribe from marketing emails at any time.